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Delivery & Returns

Delivery & Returns Information for Lou Lou Boutique

Lou Lou Boutique Website Delivery & Returns

Delivery

Please allow up to 3-4 days for Delivery.

Orders made on Weekends and Bank Holidays will be posted the next working day.

Standard Postage Rates to Ireland/N. Ireland €8/£8.

Cancellations

We reserve the right to cancel any orders. In this instance we will alert the buyer and a refund will be processed.

Returns

If you are unhappy with your purchase, we can offer you an exchange or refund if the item reaches us in its original state within 14 days of purchase.

We will refund the item value excluding the original postage charges.

Returns apply to items purchased online only.

Strictly no return on end of season sale items.

Returns Procedure

Please let us know if you would prefer an exchange or refund.

Please include your receipt with your name and contact number.

Please note we are unable to refund or exchange items that are not resalable.

Labels must be attached.

Items must be unwashed, unworn and with no marks of make up, deodorant, etc.

We advise sending your goods back via a tracked service and retaining your receipt until you receive your refund.